Table of Contents

c-med° alpha with the Gateway

Remote vital signs monitoring using the c-med° alpha and the Gateway.

Model numbers: c-med° alpha: MS01 Gateway: LG01

Manufacturer information

This product is manufactured by Cosinuss GmbH, Kistlerhofstraße 60, D-81379 Munich https://www.cosinuss.com

Warnings

Disclaimer

For health questions and medical advice, please always consult your doctor. Cosinuss GmbH does not issue any medical recommendations. Cosinuss GmbH is not liable for any abusive or unauthorized use of the product. Cosinuss GmbH is not liable for the loss or misuse of personal data or the product. There are no replaceable parts in the device. Supplied components must not be exchanged. The components must never be exchanged, or the device manipulated without the consent of Cosinuss GmbH.

Signs and Symbols

View the list of signs and symbols used within the labeling and packaging context of the cosinuss° Health Platform and its in-ear sensors:

Labeling

cmed_packaging_label_en_1603891340_v03_draft.jpg

Please note, the first prototype version of the c-med used a different label, more information about this prior label version can be found here.

Unique Device Identification (UDI)

Web

Part number Identifier Length Description
GTIN (country prefix, manufacturer number, article number, check digit) (1) 13+1 Contains information regarding the product and manufacture (+country) to identify the product worldwide
Manufacturing Date (11) 6 Format: yymmdd
Type (10) 4 Model of sensor device (e.g.: MS01)
LOT (10) 4 Identification to track production batch
Serial number (21) 6 Unique serial number

Product description

c-med° alpha

degree_illustration_gebrauchsanleitung_1 [Wiederhergestellt]

Number Definition
1 Adjustable sensor neck
2 Red/Infrared LED
3 Contact thermometer
4 Infrared thermometer
5 Photodiode
6 Antitragus curve
7 Pickaxe
8 Status LED
9 Circuit board and battery
10Charging LED
11Charging contacts

c-med° alpha accessory

1 x USB charging cable

Gateway

{{:public:labgateway_numbered.png?nolink&200|

Number Definition
1 Micro SD-Card Slot
2 Power LED
3 Power supply socket
4 Status LED
5 HDMI Socket
6 AUX Socket
7 Ethernet Socket
8 USB Sockets
(9) bottom Labeling

Gateway accessory

1 x Power supply, 1 x Modem Stick

Modem Stick

Number Definition
1 USB Connector
2 Status LED

Application

1. Set up the Gateway

1.1. Using the Gateway with an Internet stick

This diagram shows how the Internet stick is connected to the Gateway:

  1. Make sure the modem stick is correctly connected with the Gateway.
  2. Plug the cable of the power supply into the charging socket of the Gateway.
  3. Plug the charging adapter of the power supply into a power outlet socket.

:!: Do not try to remove the SIM stick, as it is fixed on the Gateway device.

The SIM cards are activated automatically as soon as you connect the Gateway with a power source. The SIM stick will then blink for about 1–2 minutes until it is activated and ready for use.

1.2. Using the Gateway with a LAN connection

  1. Plug out the Gateway from the power supply.
  2. Plug out the USB cable between the SIM stick and the Gateway.
  3. Plug in the LAN cable.
  4. Plug in the Gateway to the power supply.

Now, the Gateway will use the LAN connection to connect to the internet.

If a connection is not possible, make sure that your network permits the connection with external devices. If you need to register the MAC address of the Gateway, you find the MAC address in your cosinuss° Health account by going to the tab 'RECEIVERS' and clicking on the serial of the Gateway that you use. In the list of attributes that appears, you will find the value for the MAC address. In a clinical setting, it can occur that a connection with a LAN cable is not possible due to security settings and thus no Internet connection can be established for the Gateway. In these cases, use an Internet connection via an Internet stick or WLAN.

1.3. Using the Gateway with a Wi-Fi connection

How to connect the gateway to Wi-Fi is described in more detail here.

2. Charge the c-med° alpha

Our in-ear sensors are already partially charged when delivered and should be equipped with enough battery power for a quick product test. In some cases, the battery of the sensor may be no longer charged and needs to be recharged before use. For prolonged use of the device and to ensure maximum battery performance, the device should be fully charged.

Charging the c-med° alpha:

  1. Plug the charging cable into the USB socket of the charging box.
  2. Plug the other end of the charging cable into the power supply of the c-med° alpha sensor.
  3. Plug the power supply into a power outlet socket.

The charging LED light of the c-med° alpha lights up red when the sensor has been inserted into the charging case. Charging time for full battery capacity is approx. 1 hour. The red light will turn off when the battery is fully charged. Afterward, the sensor can be unplugged.

:!: When you place the sensor back into the charger box, first push the bottom of the sensor under the small overhead part of the charger box and only then push the entire device into the charger box. This notice is additionally attached to the charging box of the c-med° alpha. You can find this instructional label displayed here below.

3. Turn on the c-med° alpha

  1. As soon as you take the c-med° alpha out of the charging box, the sensor will switch on and try to connect with a Gateway.
  2. If a connection to a Gateway is established, the c-med° alpha will be instructed by the Gateway when and how long to measure and when to be in battery-saving sleep mode.
  3. The c-med° alpha can be switched off by putting it back into the charging box.

To conserve power, advertising will occur periodically every 60 seconds in short intervals of 10 seconds. When the blue LED is blinking rapidly, the c-med° alpha is advertising. If no LEDs are blinking, the sensor is off and may need to be recharged.

4. Insert the c-med° alpha inside the ear canal

It is crucial to ensure a firm and comfortable fit of the sensor in the ear so that the most accurate values can be measured. The sensor needs to be inside the ear to start a measurement!

Step-by-step application of the cosinuss c-med° alpha:

  1. Apply the c-med° alpha, preferably to the users' right ear.
  2. Guide the rear part of the c-med° alpha behind the auricle.
  3. Leave the in-ear sensor gently hanging on top of your ear.
  4. Carefully guide the in-ear sensor head into the entrance of the outer ear canal.
  5. Adapt the neck of the in-ear sensor to the shape of the ear.

During an active recording both, the c-med° alpha and the gateway status LEDs, are blinking green.

5. Mode setting

As soon as you take the c-med° alpha from the charging box, the device will boot up and begin advertising. How the sensor can be paired with other devices using Bluetooth is predetermined by the selected mode.

The c-med° alpha can be used in two different settings:

5.1. Standard Mode

5.2. Automatic Mode

6. Create and edit a person

In order to record data, you need to add at least one receiving device (the Gateway) and one sensor device (c-med° alpha). In addition, a user account needs to be assigned to a cosinuss° sensor and the Gateway. If you want to adjust this assignment, please refer to the following bullet points for more information. In some cases, we have already registered all your devices and created the corresponding user accounts. In all cases, however, make sure that users have already been created and that the corresponding devices have also been assigned to them.

6.1. Log in to the platform

6.2. Create a person:

A subject needs to be assigned to a Gateway and a c-med° alpha sensor. Moreover, a project needs to be connected with a subject. Therefore, please follow the instructions below:

  1. Select PEOPLE in the menu bar.
  2. Choose the correct project and then Click on CREATE NEW to create a new person.
  3. After this, an automatically generated pseudonym has been created and assigned to the person.
  4. An input field will then open, and person settings can now be entered.

6.3. Edit a person:

In some cases, it might be necessary to reallocate sensors and Gateway or change subject information retrospectively. For example, if a different sensor size is needed or a subject is no longer part of a study. For this, select PEOPLE in the menu bar and click on the pseudonym, which is displayed in blue font and also known as the hash ID of the person. Then you enter the person detailed view. Here, more details about one person are listed, and subsequent adjustments can be made. This is the same dialog box that opens automatically after a new person is created, so all the settings described above can also be edited retrospectively. Additional information about this can be found here.

The available and displayed setting options depend on what user rights a user possesses. You can find an overview of the different user rights here and how to set up a project.

6.3. Further setting and display options:

After selecting PEOPLE in the menu bar, the following options appear when you hover over the row of one particular user.

Further information about these edit settings is provided here.

For more information about the CSV data download, click here.

7. Register on the cosinuss° Health Platform

Registration of the c-med° alpha and the Gateway:

  1. Select PEOPLE in the menu bar and either register the sensors and Gateways for a newly created or an already existing person.
  2. For the registration of both the c-med° alpha and the Gateway, the six-digit serial number is entered in the field provided. The serial number consists of the last six digits of the UDI, which is located on the white label of the packaging and on the charging box. Further explanations regarding the labeling definitions can be found here and earlier on this page.
  3. If the serial number is entered correctly, the system will automatically recognize the number, delete it in the input field and list it down below as a sensor or a Gateway that has already been registered.
  4. Please, make sure that both the c-med° alpha sensor and the Gateway have been registered.

In order to record data, you need to add at least one receiving device (Gateway) and one sensor device (c-med° alpha). Please assign one person to one sensor to one gateway at a time for the most reliable data acquisition and transfer to the server.

8. View vital signs data

In order to see the vital signs data inside cosinuss° Health make sure that:

The vital signs data is available for each pseudonym (so for each registered person). By default, you see the results of your last three minutes measurement. A detailed explanation of display options and further settings of the data view is available here.

cos-support-vitalsigncard-labelled-xxxx-v01.jpg

Numeric legend Displayed information
1 Patient pseudonym
2 Serial number of sensor
3 Battery level
4 Time of the last measurement
5 Deviation score
6 Vital signs parameters
7 Quality indicators

The current standard configuration of the cosinuss° Health Platform is to start measurement of 3 minutes duration every 15 minutes. After the measurement is completed, the respective values shown above are calculated and shown on the Dash. A detailed description of each parameter can be found here and the method behind the Deviation Score calculation here.

! Due to the currently used standard configuration of the cosinuss° Health Platform, it might take a few minutes until values will be visible on the Dash.

For the most accurate data measurement, ensure that there is as little body movement as possible during the measurement. In particular, talking and chewing can significantly distort the measurements. Also, incorrect placement of the sensor inside the ear canal and disturbed data transmission between Gateway and sensor can result in inaccurate measurements. So, please make sure that the sensor is inserted as described and a stable connection between the sensor and the Gateway is provided. In addition, the quality score of the measured data indicates if the acquired data is reliable (qs>=40) or not (qs<40).

If you need additional information or if still no data points are being presented, please take a look here. Further information about whether the received data has been affected by distortion and which data set characteristics indicate an adequate data validity is available here.

Troubleshooting

Note: Establishing the connection to start the measurement may take a few minutes. If a problem occurs with your c-med° alpha, please follow this troubleshooting information first. If this does not solve the problem, please contact cosinuss° customer service. See chapter: Customer service.

Switching on and off, charging

ProblemIndicator Reason Solution
The c-med° alpha does not switch ON.Status LED does not turn ON.Battery is empty.Charge in-ear sensor.
The c-med° alpha does not turn OFF.Status LED does not turn OFF.The sensor is not correctly positioned in the charging box.Position sensor with good contact of the charging pins.
The c-med° alpha is not charging.Charging LED does not turn ON.The sensor is not correctly positioned in the charging box.Position sensor with good contact of the charging pins.

Connection and transmission

Problem Indicator Reason Solution
The c-med° alpha does not connect to the app. The sensor stays in advertising mode. Status LED blinks blue. The Bluetooth function of the smartphone is turned OFF. Turn ON Bluetooth on the smartphone and retry.
The Bluetooth connection is interrupted repeatedly. The status bar in the monitoring screen shows varying Bluetooth states. See chapter: Warnings and precautions >Bluetooth See chapter:Warnings and precautions >Bluetooth
The serial number is wrong. Error message. Typing error. Correct typing error and try again.
The serial number is not recognized. Error message. The smartphone has no network connection. Establish network connection and retry.
The serial number is not valid. Error message. No match on server. Contact customer support. See chapter: Customer support

Vital signs display

Problem Indicator Reason Solution
No vital signs are
displayed.
The value shows no
value (–.-)
No in-ear sensor
connected.
Connect your
sensor.
No in-ear sensor in
Bluetooth range.
See chapter:Warnings and precautions >Bluetooth
No new values
incoming since 30
seconds.
Check Bluetooth
connection.
Measured values
are out of range.
See chapter:
Product
specifications
Vital signs are
marked invalid.
Question mark in
vital signs card.
Quality index and/or
Perfusion index are
low.
Minimize influencing
factors.
See chapter:
Warnings and
precautions

Wearing comfort

Problem Indicator Reason Solution
The in-ear sensor
hurts.
Individual
perception.
Wrong fitting. Check the correct
fitting of the in-ear
sensor.
See chapter:
Apply the in-ear
sensor to the ear
Wrong in-ear sensor
size.
Check the long term
behavior of the
quality indices.
Exceeded wearing
time.
More than 12 hours
without interruption.
Cancel the
measurement.
See chapter:
Warnings and
precautions
Sensor
mechanically
broken.
Cancel the
measurement.
See chapter:
Warnings and
precautions
The monitored
person’s ear is
injured.
Cancel the
measurement.
See chapter:
Warnings and
precautions

Gateway status LED color

Status LED Meaning
Green, solid Everything’s fine.

Measurement paused. Gateway ready.

No measurement, no upload, no update is taking place. Wait for the next measuring interval.
Green, blinking Everything’s fine.

Active recording/measurement in extended data mode or ongoing broadcast vitals transmission.

Do not unplug the Gateway!
Red, solid Error: server sync failed

The Gateway could not sync with the server. (e.g. problems with the Internet connection).

Check internet connection.
Blue, blinking Everything's fine.

Gateway update in progress.

Do not unplug the Gateway!
Blue, pulsating Everything's fine.

Ongoing WiFi configuration process with Cosinuss Connect App.

Do not unplug the Gateway!
Blue, solid Not synced yet.

No successful server sync has occurred yet.
Blue-green, alternating Everything's fine.

Files are being stored and updated to the server.

Do not unplug the Gateway!


Applies to Gateway versions 2.7.x and higher.

Restart the Gateway

If no troubleshooting is successful, the system requires a RESTART. Do this by plugging the Gateway OFF and back ON to the socket. Try to avoid restarts, if the status LED is blinking or pulsating.

Modem Stick status LED color (Huawei Stick)

Color Behavior Definition
GREEN blinks 2x every 2 sec. The USB Modem stick is switched on.
GREEN blinks 1x every 2 sec. The USB Modem stick is registered in a 2G network.
BLUE blinks 1x every 2 sec. The USB Modem stick is registered in a 3G/3G+ network.
GREEN lights up permanently A data connection to a 2G network is active.
BLUE lights up permanently A data connection with a 3G network is active.
CYAN lights up permanently A data connection with a 3G+ network is active.
- LED turned OFF The USB modem stick is disconnected or is not supplied with power.

Modem Stick status LED color (ZTE Stick)

Color Behavior Definition
RED solid The USB Modem stick is switched on.
GREEN blinking Register and connect to 2G/3G
GREEN solid A data connection with a 2G/3G network is active.
BLUE blinking Register and connect to 4G
BLUE solid A data connection with a 4G network is active.
- LED turned OFF The USB modem stick is disconnected or is not supplied with power.

c-med° alpha status LED color

Status LED

LED behavior Description
Blinking blue (a short blink every 2.5 seconds) Advertising.
The in-ear sensor is broadcasting data to available
receiving devices and is ready to establish a
connection.
Blinking green
(a short blink every 2.5 seconds)
Connected.
The in-ear sensor is working properly.
Blinking red
(a short blink every 2.5 seconds)
Connected.
The in-ear sensor is working properly,
but the battery is low.
Solid red
(only applicable when the sensor is
placed in the ear)
Connected.
But the in-ear sensor is probably damaged,
due to improperly working sensors and circuits.
LED is OFF In-ear sensor is turned OFF.
In-ear sensor is positioned correctly
in the charging box.

Charging LED

LED behavior Description
Solid red In-ear sensor is charging.
LED is OFF In-ear sensor is fully charged.

Cleaning Instructions

Care

Take good care of your c-med° alpha to ensure long-lasting performance. The sensor head and the sensor lens are the most sensitive parts of the c-med° alpha. They should always be clean and faultless to ensure accurate monitoring. Store and charge your in-ear sensor only within the c-med° alpha charging box. If the sensor head or sensor lens is damaged, please contact customer service. See chapter: Customer service.

Cleaning

Before and after each use clean the in-ear sensor as shown in the following instructions. For disinfection and cleaning Cosinuss GmbH recommends the use of ‘Schülke mikrozid® AF liquid’ as an alcohol-based cleaning agent. Alternatively, any other disinfectant with the following composition can be used: 35% (w/w) 1-propanol, 25% (w/w) ethanol, no fragrances, undiluted application.

  1. Hold the sensor by the neck during cleaning, to avoid too much rotational movement.
  2. With a cotton swab soaked in disinfectant clean the sensor head and the inside of the sensor head.